Frequently Asked Questions

Find answers to common questions about our service

Getting Started

How do I create an account?

Click on the "Register" button in the top right corner of the page. Fill in your name, email, and password. You'll receive a confirmation email to activate your account.

Is registration required to download resources?

How do I download resources?

Premium Membership

What are the benefits of Premium membership?

How much does Premium cost?

Can I cancel my Premium subscription?

Do you offer refunds?

Downloads & Files

What file formats are available?

Why won't my file download?

Can I download the same resource multiple times?

Where can I find my downloaded files?

Printing

What paper size should I use?

Why doesn't my printout look right?

Can I print in color or black & white?

What print quality should I use?

Account & Settings

How do I change my password?

How do I update my email address?

Can I delete my account?

I forgot my password. What should I do?

Resources & Content

How often do you add new resources?

Can I request a specific resource?

Are your resources free to use commercially?

Can I modify the downloaded resources?

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.